Support and Maintenance
ETL is committed to providing the best level of care and attention to our customers. We understand it is not just about manning a hotline; we are commited to providing real help that will resolve issues as fast and as effectively as possible.
ETL offers 3 levels of support to our clients:
Standard
Our standard e-mail and newsgroup-based support system operates each business day and responds to support queries as they arise.
Silver Support
This offers extended business day cover 12 hours each day.
Gold Support
This service offers 24 x 7 support.
For more information, click below:
