Our Engagement Model is used by our consultants to define a process for each client’s data integration. Using the Model ensures a successful outcome because it is based on our experiences and best practice for evaluating, implementing and using data integration solutions. There are four key stages to the model: Analyse, Design, Implement and Maintain.
Software providers and buyers often spend an enormous amount of time and effort qualifying the suitability of each other for a project. To eliminate this, we prefer to really understand your problems first, before we present our idea, because that way we can tailor our presentations to be concise and focused on solving your specific data integration issues. We will present our ideas and submit a report with outline costs and a high-level implementation strategy, so you can make a judgement on our suitability as a partner. If a decision is made to proceed, we will design a detailed set of plans to define and prepare for the implementation process.
Design delivers valuable information. We define in precise detail what you need to do to achieve the results identified in the Analyse phase. We typically deliver a design document, deployment plan, detailed financial profile and sometimes a proof of concept.
We develop processes and software, map defined data integration points and deliver the required project. We also train your people to ensure they understand how to use the new integration processes and software to achieve the defined outcomes. Progress is also measured to ensure the original metrics and aspirations are being achieved and, where appropriate, refinements made.
Once the solution has been implemented and is functioning as designed, we provide on-going maintenance. This provides peace-of-mind support and covers everything you would expect from a comprehensive maintenance contract, including unlimited email support, a dedicated support manager and extended hours coverage by agreement.